Frequently Asked Questions (FAQs) for Hire and Sale of Goods

What is meant by “Hire Period”?

The “Hire Period” begins when the Customer receives the Hire Goods and ends when they are physically returned to Multi-Hire, ‘the Supplier’, either by the Customer or through the Supplier’s collection.

Can the “Customer” be a business or only an individual?

The term “Customer” refers to both individuals and businesses, including firms, companies, or other organizations hiring or purchasing goods.

How is payment for Hire Goods or Sale Goods handled?

Payment for Hire Goods, Sale Goods, and any Services must be made in advance unless otherwise agreed upon. Payments should be made according to the Multi-Hire’s terms, which include a deposit, with the difference refunded  or taken upon off-hire.  You can also sign up to a 30 day trade credit account (subject to acceptance.)

What is the responsibility for the goods during the hire period?

The Customer is responsible for the Hire Goods from the moment they are in the Customer’s custody, until they are returned. The Customer must take proper care of the goods and report any damage or loss immediately.

Is it possible for the Customer to rehire Hire Goods to a third party?

The Customer can re-hire the Hire Goods to a third party, but only with the prior written consent of the Supplier.

What if the Hire Goods break down?

If the Hire Goods break down due to an inherent fault or fair wear and tear, the Customer may be eligible for an allowance in Rental charges. The Supplier will repair the goods, but if the breakdown is due to misuse or negligence, the Customer will be responsible for repair costs.  We will always endeavour to get a replacement out next day, subject to availability.

Who is responsible for insurance during the Hire Period?

We don’t offer any insurance on our hire machines. Customers are advised to obtain their own hired in plant insurance, particularly for expensive items.

What happens if the Hire Goods are returned damaged or lost?

If the Hire Goods are returned damaged or lost, the Customer will be liable for repair or replacement costs.

What happens if the Customer fails to return the Hire Goods on time?

We don’t ask the customer to commit to a hire period.  When you are finished with the goods either drop them back off or call us to off-hire, whereupon the charges are stopped.

Can the Customer modify the Hire Goods?

No, the Customer cannot remove labels, alter the working mechanisms, or interfere with the Hire Goods. The Customer must use the goods safely and as per the operating instructions provided.

What should the Customer do in case of damage or accident to the Hire Goods?

If the Hire Goods are involved in an accident or damaged, the Customer should notify Multi-Hire immediately and refrain from using the goods until they are repaired or replaced. Failure to do so may result in additional charges.

Frequently asked questions (FAQs) for tool hire services:

 What is tool hire?

Tool hire is a service that allows individuals or businesses to rent tools and equipment for a specific period instead of purchasing them outright. It’s ideal for short-term projects or when you need specialized equipment for a one-time task.  We can also assist long term hires and sale of a machine on a hire agreement.

How do I rent a tool?

To rent a tool, simply visit our store or book online through the provider’s website. You’ll need to provide identification, a valid payment method, and proof of address.  We will also call you to take a deposit.

What tools are available for hire?

We offer a wide variety of tools for flooring hire.  We specialise in floor grinders, scabblers, shot blasters, mixers, concrete sanders, concrete floor polishers.

How long can I hire a tool for?

Rental periods typically range from a day to several days or even weeks. You can hire the machine and don’t have to specify the length, just call us when you’re done.

Are there delivery options for hired tools?

Yes, we offer delivery and collection services for an additional fee. You can have the tools delivered to your job site or home, making it more convenient for you.  See the full rates here.

Do I need to provide any identification?

Yes, on your first hire you will need to provide a valid form of identification, such as a driver’s license or passport, as well as proof of address to verify your identity and rental details. For most hires, we ask that you open a trade account.

Do I need to clean the tool before returning it?

It’s typically expected that tools be returned in the condition they were received, meaning they should be clean and free of debris, within reason.

How do I make a payment for tool hire?

Payment for tool hire is usually made upfront at the time of booking in the form of a deposit, either online or in-store. We accept all major credit/debit cards, and bacs payments.

What do I do if I am unsure about how to use the tool?

If you are unsure about how to use a tool safely, we can provide instructions or offer advice when you pick up your equipment or by the driver.  We also provide online resources and instructional videos. Always follow safety guidelines to avoid accidents. Further instructions are available via our website chatbot or live instructions can be given by video call.

 Can I hire tools for a DIY project?

Yes, tool hire is perfect for DIY projects. Whether you’re doing home renovations or simple repairs, renting the right tools for the job can save you money compared to buying them or hiring a tradesman.

Are the tools maintained and serviced?

Yes, like all highly reputable tool hire companies we regularly maintain, service, and inspect our tools to ensure they are in good working condition before being rented out. If a tool is faulty or not working properly, it’s important to inform Multi-Hire right away.  Everything is visually inspected, load tested and pat tested where applicable before every hire.

If you have more questions or want to learn about our tool hire options, feel free to contact us for assistance!

Frequently Asked Questions (FAQs) on Concrete Grinding Machines

What is floor grinding?

Floor grinding is the process of using specialised equipment with diamond abrasive pads to smooth, level, and prepare the surface of concrete, stone, or terrazzo floors. It helps remove imperfections, stains, and old coatings while creating a smoother and more durable surface.

Why do I need to grind my floor?

Floor grinding is essential for several reasons:

• Surface Preparation: It’s necessary for preparing the floor before applying a new finish, coating, or sealant.
• Levelling: Grinding helps level uneven floors and smooth out rough surfaces.
• Aesthetic Appeal: It removes stains, discoloration, and imperfections, leaving a clean, uniform and polished look (with the correct tooling)

What types of floors can be ground?

Floor grinding is suitable for a variety of hard surfaces, including:

• Concrete floors (new or old)
• Terrazzo floors
• Marble, granite, and other natural stone floors
• Epoxy-coated floors (to remove old coatings)

What are the benefits of grinding a concrete floor?

• Improved bonding: It creates a great bonding for flooring like epoxy paint.
• Reduces contaminants: Grinding reduces contaminants in the floor for coatings to stick too.
• Increased Safety: Grinding removes uneven surfaces and reduces the risk of tripping.
• Low Maintenance: Ground floors are easier to clean and maintain than unfinished or rough concrete.

How is floor grinding done?

The floor grinding process typically involves:

• Cleaning the Surface: The floor is cleaned of debris and any coatings before starting.
• Grinding: A floor grinding machine with rotating diamond pads is used to grind down the surface, levelling it and removing imperfections.
• Smoothing & Polishing (optional): After grinding, the floor can be further smoothed and polished to achieve a shiny finish, if desired.
• Sealing (optional): After grinding and polishing, a sealant may be applied to protect the floor and enhance its appearance.

How long does the floor grinding process take?

The time required depends on the makeup of the floor, its size and condition, machine size, and the desired finish. For a small room or light grinding, it may take a few hours. For larger commercial spaces or heavily damaged floors, it could take several days or weeks.

Can I grind my own floor, or should I hire a professional?

Yes!  We can assist you with the selection, set up and process with all our machines.  Hiring a professional will obviously be easier but substantially more expensive, when you can do it yourself.

8. What equipment is used for floor grinding?

Floor grinding is typically done using a floor grinding machine with diamond abrasives. These machines come in various sizes, from handheld models for small areas to large walk-behind machines for larger spaces. The diamonds come in different grits to achieve the desired level of smoothness or shine.

Is floor grinding noisy?

Yes, floor grinding can be quite noisy due to the heavy equipment used in the process. It’s recommended to wear hearing protection during the procedure, and noise levels can be mitigated by using sound-dampening equipment in some cases.  We always recommend using ear defenders with our grinders.

Is floor grinding messy?

Floor grinding creates dust, especially if the floor is soft, has a coating or finish that needs to be removed. Always use the correct dust extraction systems to minimize dust and mess. If you are doing it yourself, you should be prepared to clean up the dust afterward.

Do I need to prepare the floor before grinding?

Before grinding, it’s essential to clean the floor and remove any debris. If there are any significant imperfections, cracks, or unevenness, they may need to be repaired before grinding for the best results. Any studs in the floor need to be removed.

What is the difference between floor grinding and floor polishing?

Floor grinding is the process of smoothing and levelling a floor’s surface, while floor polishing involves further refining the surface for a glossy finish. Grinding typically precedes polishing, as polishing requires a smooth and even surface.

Can floor grinding fix cracks or major damage in concrete?

While floor grinding can smooth out minor imperfections and level the surface, it cannot repair deep cracks or significant damage. In such cases, repairs such as patching, grouts or resurfacing may be required before grinding.

Options after floor grinding?

Maintaining a ground floor is relatively easy:

• Seal the surface with one of our sealers.
• Paint the surface with something like an epoxy.
• Cover the surface with flooring like LVT, tiles or vinyl.

Is floor grinding environmentally friendly?

Yes, floor grinding can be considered environmentally friendly because it often eliminates the need for coatings, which can release harmful chemicals. Additionally, the process uses diamond abrasives, which are long-lasting and don’t require toxic materials.

If you have further questions or need more information on floor grinding, feel free to reach out!

Frequently Asked Questions (FAQs) on Shot Blasting Machines

What is shot blasting?

Shot blasting is a floor preparation method that involves propelling small steel balls (shot) at high velocity onto a concrete or stone surface. The impact of the shot cleans, roughens, and prepares the surface, making it ideal for applications like coating removal, cleaning, or surface profiling.

Why should I use shot blasting on my floor?

Shot blasting is an effective way to:

• Prepare surfaces for new coatings or sealers.
• Remove old coatings, stains, or contaminants from floors.
• Increase surface texture for better adhesion of paints, epoxy, or other floor treatments.
• Clean heavily worn or damaged floors to restore their appearance and functionality.

What types of floors can be shot blasted?

Shot blasting is commonly used on concrete, stone, and terrazzo floors. It is effective on both smooth and rough surfaces and can also be used for removing coatings, dirt, and grime from industrial floors, warehouses, or garage floors.

How does shot blasting work?

The shot blasting process uses a machine that launches steel shot (or beads) onto the floor surface. The impact from the shot removes contaminants, old coatings, and dirt while simultaneously creating a rough texture on the surface. This roughness improves adhesion for coatings and enhances the overall floor durability.

What are the benefits of shot blasting over other methods?

• Quick and Efficient: Shot blasting is faster than manual scraping or chemical stripping, especially for large areas.
• Eco-Friendly: Unlike methods involving chemicals or solvents, shot blasting does not produce harmful fumes or toxic waste.
• Effective Surface Preparation: Shot blasting creates a textured, clean surface, which is ideal for applying new coatings, sealers, or adhesives.
• Dust Control: Modern shot blasting machines are equipped with dust collection systems that reduce the amount of dust produced during the process, keeping the workspace cleaner.

What is the difference between shot blasting and diamond grinding?

While both methods prepare floors, the primary difference lies in the texture they create. Shot blasting creates a rough profile on the surface, while diamond grinding smooths and levels the surface. Shot blasting is generally used for cleaning and removing coatings, while diamond grinding is more suited for smoothing and polishing.

Is shot blasting noisy?

Yes, shot blasting can be noisy due to the high-speed impact of the steel shot against the floor. It’s recommended to use ear protection during the process to minimize exposure to noise.

Is shot blasting messy?

Shot blasting can create debris and dust, especially if the floor has old coatings or contaminants. However, modern shot blasting machines are equipped with built-in dust collection systems to minimize the mess and improve air quality. Proper cleanup should still be carried out after the process.

How long does shot blasting take?

The time required for shot blasting depends on the floor size and condition. For smaller areas, it might take only a few hours, while larger or heavily damaged surfaces could take a day or more. Generally, shot blasting is quicker than other floor preparation methods, such as manual scraping or chemical treatments.

Can shot blasting remove all types of coatings?

Shot blasting is effective at removing many types of coatings, including paint, epoxy, and adhesive residues. However, its effectiveness may vary depending on the thickness and type of coating. Some highly resistant coatings may require additional methods such as chemical stripping or diamond grinding.

Is shot blasting suitable for indoor and outdoor use?

Yes, shot blasting can be used both indoors and outdoors. For indoor use, it’s important to ensure that the work area is properly ventilated, especially if large amounts of dust are generated. For outdoor areas, shot blasting can effectively clean and prepare concrete or asphalt surfaces for further treatment.

Do I need to repair my floor before shot blasting?

Minor surface imperfections like cracks or stains can usually be addressed during the shot blasting process. However, if your floor has significant structural damage, large cracks, or major issues, repairs may need to be made before shot blasting to achieve the best results.

Do I need to clean the floor before shot blasting?

Before shot blasting, it’s essential to remove loose debris, dirt, and dust from the surface. Shot blasting is effective at removing coatings and contaminants, but a clean surface ensures better results and reduces the risk of further contamination.

Is shot blasting safe for my floor?

Yes, shot blasting is safe for most concrete and stone floors. It can remove old coatings and contaminants without damaging the underlying surface. However, it’s important to have the process performed by experienced professionals to avoid excessive wear on the floor or damage to delicate materials.

How do I maintain my floor after shot blasting?

Once the floor is shot blasted and prepared for new treatments, it’s important to follow proper maintenance to ensure its longevity. This can include applying a protective sealer, periodic cleaning with appropriate methods, and avoiding exposure to harsh chemicals or abrasive materials.

Do I need to hire a professional for shot blasting?

While shot blasting machines are available for rent, it’s recommended to hire a professional for large or complex projects. Professionals have the proper equipment, expertise, and safety knowledge to carry out the process efficiently and effectively.

If you have additional questions about shot blasting or would like to schedule a consultation, feel free to contact us!

Frequently Asked Questions (FAQs) on Concrete Polishing Machines

1. What is a concrete polishing machine?

A concrete polishing machine is a specialized tool designed to grind, polish, and smooth concrete surfaces to a high-gloss finish or matt. It uses rotating diamond pads or abrasives to gradually smooth the surface and create a shiny, durable finish.

How does a concrete polishing machine work?

Concrete polishing machines work by using progressively finer diamond pads to grind and polish the surface of the concrete. The process typically involves multiple stages, starting with coarser grits for grinding and ending with finer grits to achieve the desired level of shine and smoothness.

3. What types of concrete polishing machines are available?

There are two main types of concrete polishing machines:

Planetary Polishing Machines

• Description: These machines have a planetary gear system that allows for multiple diamond tools to rotate in different directions at once. The planetary head provides uniform coverage and a smoother finish.
• Applications: These are used for a variety of concrete polishing projects, from light commercial to high-end residential floors.

Planetary Polishing Machines

• Description: These machines have a planetary gear system that allows for multiple diamond tools to rotate in different directions at once. The planetary head provides uniform coverage and a smoother finish.
• Applications: These are used for a variety of concrete polishing projects, from light commercial to high-end residential floors.

Can a concrete polishing machine be used on all types of concrete?

Yes, concrete polishing machines can be used on most types of concrete, including new concrete floors, older concrete surfaces, and even those that have been previously treated. However, the results can vary depending on the concrete’s age, hardness, and condition.  We recommend a C35 hardness, under that you may struggle to get the desired outcome.

Do I need special training to use a concrete polishing machine?

While some smaller machines are easy to use, it’s recommended to have proper training, especially for larger or more complex machines. Proper use ensures safety and the best results. Many suppliers offer training or instructional materials to help users.

How long does it take to polish a concrete floor?

The time required to polish a concrete floor depends on several factors, including the size of the area, the condition of the concrete, and the desired level of shine. A small floor may take just a couple of days, while larger or more complex jobs can take one to two weeks or more.

Can I use a concrete polishing machine for other types of floors?

Concrete polishing machines are designed for concrete, overlays, terrazzo, marble, and certain types of stone. However, make sure to check the manufacturer’s recommendations before using the machine on different surfaces.

Do I need to use chemicals when polishing concrete?

Yes! concrete densifier, which helps to harden and strengthen the surface during the polishing process. You may also use special sealers or finishes to enhance the look and durability of the polished concrete.  Grout is optional to fill small blemishes in the surface.

What is the difference between grinding and polishing in concrete work?

Grinding is the process of removing a portion of the concrete surface to level or smooth it. Polishing, on the other hand, is the finishing process where the surface is refined and shined using progressively finer abrasives. Polishing usually follows grinding to create a glossy finish.

Can concrete polishing machines remove stains or imperfections in concrete?

Yes, a concrete polishing machine can help remove minor stains and imperfections. However, deeper stains or significant damage to the concrete may require additional surface preparation or repairs before polishing.

What grit pads should I use for concrete polishing?

Concrete polishing uses a range of diamond pads with varying grit sizes. For most projects, you’ll start with coarse grits (50) for grinding (25) if you want exposed aggregate, then move through progressively finer grits (e.g., 100, 200, 400, and 800) for polishing. For a high-gloss finish, grits up to 3000 or more may be used.

14. What is the advantage of polished concrete floors?

Polished concrete floors offer several benefits, including:

• A durable, long-lasting surface.
• Low maintenance compared to other flooring options.
• A shiny, aesthetically pleasing appearance.
• Increased light reflectivity, making spaces brighter.
• A sustainable flooring option (no need for coatings or coverings).
• Resistance to stains and wear.

What safety precautions should be taken when using a concrete polishing machine?

Safety is crucial when using concrete polishing machines. Some important precautions include:

• Wear appropriate personal protective equipment (PPE), such as dust masks, ear protection, boots, gloves, and safety goggles.
• Ensure the workspace is clear of obstacles and that the machine is in good working order.
• Follow all manufacturer safety instructions and operate the machine according to guidelines.
• Make sure proper dust control measures are in place, especially when working indoors.

Can a concrete polishing machine be used for decorative concrete?

Yes, concrete polishing machines are often used on decorative concrete to enhance the appearance of concrete surfaces with intricate designs, colours, or patterns. Polishing can bring out the colours and texture of decorative concrete, creating a beautiful, unique look.

How can I get the best results from a concrete polishing machine?

To achieve the best results:

• Properly prepare the concrete surface before starting the polishing process.
• Use the correct grit pads in the appropriate order to ensure an even and smooth finish.
• Take your time on each stage
• Use the correct densifier and sealer
• Ensure the machine is properly maintained and adjusted for the specific job.
• Follow safety guidelines to avoid accidents and ensure a high-quality result.

Are concrete polishing machines noisy?

Concrete polishing machines can be loud, especially the larger models. It is recommended to wear ear protection during operation to protect your hearing. Additionally, the level of noise may vary based on the machine size and the type of floor being polished.

Frequently asked questions (FAQs) about concrete scabbling:

1. What is concrete scabbling?

Concrete scabbling is a process used to remove layers of concrete or roughen concrete surfaces using a specialized tool known as a scabbler. The tool uses, electric, or fuel power to deliver repeated blows to the surface, breaking up concrete and making it rougher.

2. When would you use concrete scabbling?

Scabbling is typically used for surface preparation, such as:

• • Removing old or damaged concrete layers.
  • Roughening smooth or polished concrete for better adhesion of coatings, adhesives, or new layers.
  • Removing thick coatings like epoxy, paint, or tile adhesive.
  • Preparing concrete surfaces for further grinding, polishing, or resurfacing.

What tools are used for concrete scabbling?

Concrete scabbling is done using a scabbler, which may be:

• • 110v Electric scabblers: These are more versatile, and often used in both residential and light commercial projects.
  • 415v Electric scabblers: These are heavier and often used in light commercial and industrial projects.
  • Petrol/diesel scabblers: Typically used for very outdoor applications, particularly in industrial environments.

What is the difference between scabbling and grinding?

Scabbling is more aggressive than grinding. While grinding is typically used to smooth or polish concrete surfaces, scabbling is designed for roughening or removing layers of concrete. Scabbling involves a pounding or chipping action, while grinding uses rotating abrasive pads or wheels to smooth the surface.

How does concrete scabbling affect the surface?

Concrete scabbling creates a rough texture on the surface, which is ideal for ensuring better adhesion when applying new coatings, overlays, or sealants. It can also be used to remove damaged areas of concrete, leaving a rougher but cleaner surface.

What precautions should be taken during concrete scabbling?

Concrete scabbling can be dusty and noisy, so safety precautions are essential:

• • Personal protective equipment (PPE): Wear safety goggles, ear protection, gloves, and a dust mask to protect from flying debris, loud noise, and inhalation of dust particles.
  • Dust control: Use dust extraction systems or wet methods to minimize airborne dust, especially in indoor settings.
  • Ventilation: Ensure proper ventilation in enclosed areas to reduce inhalation of harmful dust.
  • Safety around equipment: Operate scabblers carefully to avoid injury from the high-impact tools.

7. Can concrete scabbling be done on all types of concrete surfaces?

Concrete scabbling is effective on most concrete surfaces, but it may not be suitable for very hard or high-strength concrete without using specialized tools or techniques. It is best used on surfaces where you want to create a rough texture or remove a damaged or old layer of concrete.

8. How much dust is generated during concrete scabbling?

Concrete scabbling generates a significant amount of dust, especially if the scabbler is used on dry concrete. However, many scabblers come with integrated dust control systems or can be fitted with dust extraction attachments to help reduce the amount of airborne dust.

10. Can I perform concrete scabbling myself?

While concrete scabbling can be done by a DIYer with the right tools, it can be physically demanding and requires knowledge of proper safety precautions. For larger or more complex jobs, it’s often better to hire a professional who has experience with the equipment and safety procedures.

11. What are the common applications of concrete scabbling?

Some common applications include:

• • Surface preparation for new concrete overlays or coatings.
  • Removal of old or damaged concrete layers.
  • Roughening the surface for better bond strength with adhesives or sealants.
  • Removal of tile adhesive or other coatings.
  • Creating a textured surface for aesthetic purposes.

13. Can concrete scabbling be used for levelling uneven floors?

While scabbling is good for roughening or removing layers, it is not designed for precise levelling. If you need to level an uneven floor, it may be better to use grinding, which can provide a more uniform result. However, scabbling can help to remove larger areas of damaged or uneven concrete before grinding or resurfacing.